Privacy Policy for Eastern Merchant Services
Effective Date: 02/19/2025
At Eastern Merchant Services ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, and use our payment processing solutions. By accessing or using our website and services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal information from users in the following ways:
Information You Provide: When you contact us to inquire about our payment processing services or sign up for our services, you may provide us with personal information, including your name, business name, email address, phone number, billing address, and payment details.
Automatic Information Collection: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and website usage data. This helps us improve our website’s functionality and enhance user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, manage, and improve our payment processing services.
To communicate with you about your inquiries, services, and support requests.
To process payments, invoices, and other financial transactions.
To comply with legal obligations and regulatory requirements.
To improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as follows:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, and customer support platforms. These providers are obligated to protect your information and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required to do so by law, court order, or other legal processes, or to protect our rights, safety, and property.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you would like to exercise any of these rights, please contact us at [Insert Contact Email or Phone Number].
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Eastern Merchant Services
Belmont MA 02478
Email: info@easternmerchantservices.com
Phone: (617) 299-9173